Get in Touch

We're here to help you succeed with AI-powered content creation

Send Us a Message

Have a question about our platform? Need help getting started? Our team is ready to assist you.

Contact Information

Email Support

Get help with any questions about our platform

[email protected]

Live Chat

Chat with our support team in real-time

Available 24/7 for Pro & Business users

Response Time

We typically respond within:

  • • Email: 2-4 hours
  • • Live Chat: Real-time
  • • Business inquiries: 1 hour

Website

Visit our main website for more information

www.seo-pen.com

Support by Plan

Different levels of support based on your subscription plan

Starter Plan Support

  • Email support
  • Knowledge base access
  • Video tutorials
  • Community forum
  • 24-48 hour response time

Professional Plan Support

  • Priority email support
  • Live chat support
  • Screen sharing assistance
  • Custom onboarding
  • 2-4 hour response time

Business Plan Support

  • Dedicated account manager
  • Phone support
  • Video call support
  • Custom training sessions
  • 1 hour response time

Frequently Asked Questions

Quick answers to common questions

How quickly can I get started?

You can start creating content immediately after signing up. Our platform is designed for instant access with no setup required.

Do you offer training or onboarding?

Yes! Professional and Business plans include personalized onboarding. We also provide video tutorials and comprehensive documentation for all users.

Can I import existing content?

Absolutely! You can import existing content to analyze, improve, and optimize using our AI tools and SEO analysis features.

Is there an API available?

API access is coming soon for Professional plans and fully available for Business plans. This allows integration with your existing workflows and tools.

What languages do you support?

Our AI supports content creation in multiple languages. Keyword research and SEO analysis are available for major markets worldwide.

Support Hours

When our team is available to help you

Email Support

Available 24/7

We monitor and respond to emails around the clock

Live Chat

Monday - Friday

9:00 AM - 6:00 PM EST
Extended hours for Business plans

Phone Support

Business Plans Only

Scheduled calls available
Monday - Friday, 9:00 AM - 6:00 PM EST

Ready to Get Started?

Choose your plan and start creating better content today

View Pricing Create Account